Use the form for load, speed, stroke, controller and service details. The more complete the application data, the faster the team can return a usable sizing path or repair recommendation.
Send drawings, payload, stroke, speed, duty cycle and target controller. Full engineering review target is 5 business days.
Include nameplate, fault code, measured load and plant-down status. Same-day callback is prioritized for shutdown situations.
For servo motor repair or drive faults, include feedback type, cabinet temperature, cable condition and last known parameter file.
For linear bearings and guides, include rail length, runner block style, payload, offset moment, speed and lubrication environment. For ball screws, include stroke, orientation, critical speed estimate and repeatability target. For servo drive work, include motor type, feedback, brake status, fault code and network. For hydraulics, include pressure, flow, cylinder force, heat and contamination constraints.